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These are the basic questions we hear daily. If you cannot find an answer to your question? Please reach us at manager@epicsup.com
Welcome to bring your own beverages to snacks in any size cooler or bag you prefer. No glass or styrofoam is allowed in the City of Austin Parks.
Absolutely no alcohol is permitted on our Epicsup dock.
Don't forget the sunscreen and sun protection. Texas is hot in the summer!
We accept Cash, Amex, VISA, Mastercard, and Discover
Customer safety is our first priority. Our crew is here to help you have your best day on the water - Whether it's your first paddle or you're an old pro.
Please ask anyone on our team for help if you have questions.
By law, each person must have a life jacket on board. Children under the age of 13 years MUST wear a life jacket at all times. ($25-500 fine by the City/State)
We provide life jackets to all our renters.
For non-renters, you must bring you own life jacket to launch off our dock. Public access is not guaranteed at all business hours due to increased customer traffic and safety concerns.
Never paddle in the middle of the lake.
Stay to the right side of lake, just like automobile traffic.
Wait for faster moving traffic to pass before crossing the lake.
In unsafe weather conditions, we will close the dock or halt rentals until it is safe again.
No watercraft may launch during lightning or thunder, or if fog is too dense to clearly see the opposite shore.
If caught in a storm seek the shoreline and find shelter immediately.
Paddle into the wind heading out, and with the wind to return.
If you're having difficulty, paddle closer to the shore as trees help block the wind. If on a SUP, lie on your stomach or knees and paddle to safety.
AVOID ROWING SHELLS
Kayaks, Canoes and SUPs must yield to rowers. Always be aware of rowing shells and coaching launches. Move toward the shore when being passed. Stay clear.
City of Austin ordinance prohibits swimming in Lady Bird Lake.
EpicSUP, 2200 S Lakeshore Blvd, Austin, Texas 78741, United States
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